Integrity Above All

Earlier in the month, I had the pleasure of hearing General Carl W. Stiner speak at an event in Knoxville.  General Stiner, now retired, was Commander in Chief of United States Special Operations Command (SOCOM) from 1990 to 1993.  His speech focused on leadership and teamwork.  It was by far the best speech I have ever heard and here are a few notes I would like to share.

Integrity Above All

In addition to integrity, great leaders need five (5) items

  • Physical Shape: Nobody wants to follow a messy slob.
  • Mental Shape: Always be learning, never be complacent.
  • Be the best at what you do.
  • Teamwork: Build your team.
  • Spiritual Shape: Nothing can substitute a close relationship between a person and God.

Pointers to Becoming a Great Leader

  • Great leaders grow those around them because they want to see their people succeed.  If you are growing those around you to only make yourself look good, you are not a true leader.
  • Treat those who report to you the way you would want your children to be treated.  Give respect, but don’t coddle.  Train and lead your people in the right direction.  Be firm and reward good behavior/results.
  • Cross train your people so they will be equipped to handle any situation.
  • Spend the majority of your time leading your people.
  • Get to know all you can about your people.
  • Pick one day out of the week to come into work one hour earlier than normal.  Do not turn on your computer and avoid phone calls for one hour.  Focus on where your people/department is currently.  Define where you want your people/department to be in one week, one month, three months, nine months, and one year.  Then create an outline of how you will get there.
  • “A great leader pisses people off.”  Great leaders don’t purposely try to piss people off.  They do this because they are focused on growing people and rewarding only those who do a great job.  Those without integrity or those who are not committed to doing their best will feel slighted because they are not being rewarded.  If you try to make everyone happy and make everyone feel appreciated, you will upset your best people and will create mediocrity.
  • If your people stop openly coming to you with their problems, then they have lost faith in you as their leader.

Fundamentals About Teamwork

  • You cannot do everything alone; you must be a team player.
  • You are as strong as your weakest link.
  • Those who are not a team player and do not follow protocol must be dealt with immediately.  Just one person can destroy an entire system.  Either get them on board or have them removed.

Improving Your Work Environment

  • Take your work very seriously, but don’t take yourself too seriously.  Learn to have fun in life and be able to laugh at yourself.
  • If you know less than 40% of something, then do not give your opinion or make a decision.  Gather more information.  If you are 100% sure about something, then you have already missed that opportunity.
  • Computers and technology are great and needed to improve performance; however technology can never replace human to human contact and decisions.
  • Never become satisfied with the status quo.
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About Jeremy M. Price
For twelve years, I had the pleasure of working in community banking. Starting in customer service, I worked my way up to a senior level marketing and human resources director. It was great leading teams that improved strategic initiatives including, but not limited to brand awareness, digital communication, employee development and product development. This experience has now led to an exciting role with CRS Data. As the Product Marketing Analyst, I am currently reviewing the company's banker suite product. This product is able to help community banks reach their fullest potential in real estate lending. I am extremely fortunate to share time with my son while enjoying life in East Tennessee. The two of us enjoy the views of the Smokey Mountains, eating good food and having fun. During my free time, I enjoy running races, traveling and listening to great live music.

2 Responses to Integrity Above All

  1. Mari says:

    Great article! Thanks for sharing this. I really wanted to hear him speak at that event and couldn’t make it.

  2. Thanks for the post Mari.

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